Returns & Exchanges

At Gloss & Co, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return window for unopened and unused products.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Carefully place the unused products in their original packaging to ensure they are protected during transit back to our warehouse.

3

Ship Your Return

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing